Terms & Conditions

By accessing or using the support-reservationhelp.com website, mobile application, or any of our services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use our Services. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Support ReservationHelp Inc. ("support-reservationhelp.com," "we," "us," or "our"), a company incorporated in the State of New York, USA. We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our Services after any changes constitutes acceptance of the new Terms.

support-reservationhelp.com provides an online platform that enables users to: • Search and compare flight options across 150+ airlines worldwide • Book and purchase airline tickets and travel packages • Manage existing reservations including modifications and cancellations • Access 24/7 online customer support for all travel-related inquiries • Receive travel alerts, flight status updates, and notifications • Access travel insurance and ancillary travel services We act as an intermediary between you and the airlines or travel suppliers. The actual travel services are provided by third-party service providers, and their own terms and conditions will also apply to your booking.

3.1 Booking Process: When you make a booking through our platform, you are entering into a contract with the relevant airline or service provider. We facilitate the transaction on your behalf. 3.2 Payment: All payments are processed securely using industry-standard SSL encryption. We accept major credit cards, debit cards, and select digital payment methods. Payment must be made in full at the time of booking unless otherwise stated. 3.3 Pricing: Flight prices are subject to availability and may change at any time. The price displayed at checkout is the final price you will be charged, including all applicable taxes and fees. 3.4 Booking Confirmation: Upon successful payment, you will receive a booking confirmation email with your e-ticket and booking reference number. 3.5 Price Guarantee: If you find a lower identical fare within 24 hours of booking, we will refund the difference, subject to our Price Guarantee Terms.

4.1 Cancellation Requests: All cancellation requests must be submitted through our website, app, or by contacting our online customer support team. Cancellation policies vary by airline and fare type. 4.2 Refunds: Refund eligibility depends on the fare rules of your specific ticket. Non-refundable fares may not qualify for a monetary refund. 4.3 Processing Time: Approved refunds will be processed within 7-14 business days to the original payment method. 4.4 Cancellation Fees: Some airlines impose cancellation fees. Additionally, support-reservationhelp.com may charge a service fee of up to $25 per booking for processing cancellations. 4.5 Force Majeure: In cases of flight cancellations due to extraordinary circumstances, we will work with airlines to obtain refunds or rebooking options on your behalf.

By using our Services, you agree to: • Provide accurate, current, and complete information during the booking process • Ensure all traveler names exactly match government-issued identification • Be solely responsible for ensuring you have valid travel documents (passport, visas, etc.) • Not misuse our platform for fraudulent, unlawful, or unauthorized purposes • Not attempt to access other users' accounts or sensitive data • Notify us immediately of any unauthorized access to your account • Be at least 18 years of age, or have parental/guardian consent • Comply with all applicable local, national, and international laws relating to travel

All content on the support-reservationhelp.com platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Support ReservationHelp Inc. and is protected by United States and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works without express written permission.

7.1 Service Disclaimer: support-reservationhelp.com acts as an intermediary and does not own, operate, or control any airline or travel service provider. We are not liable for the acts, errors, or omissions of any airline or third-party service provider. 7.2 Limitation: To the maximum extent permitted by applicable law, support-reservationhelp.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. 7.3 Maximum Liability: Our total aggregate liability to you shall not exceed the amount you paid to us in the six (6) months preceding the claim.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the practices described in our Privacy Policy. We comply with applicable data protection laws including the California Consumer Privacy Act (CCPA) and take appropriate technical and organizational measures to protect your personal data.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If resolution cannot be reached within 30 days, disputes shall be submitted to binding arbitration in New York City, NY.

If you have questions about these Terms and Conditions, please contact us: Support ReservationHelp Inc. Email: legal@support-reservationhelp.com Online Support: support-reservationhelp.com/contact Hours: Monday – Friday, 9:00 AM – 6:00 PM EST